General Terms & Conditions

Usables GmbH, Stadttor 1, 40219 Düsseldorf, Germany (“Usables”, “we”, “our”) supplies Lucky Lock keys, padlocks and Plexiglass safes to business customers. These terms apply to contracts, deliveries and ancillary services unless otherwise agreed in writing.

1. Scope

   1.1 Business customers only (§ 14 BGB).

   1.2 Conflicting terms shall not apply unless we accept them in writing.
   

2. Definitions

   “Equipment” means the padlock and, for the 2,500 and 5,000-key packages, the Plexiglass safe. Equipment is sold, not rented. “Keys” means the plastic keys in the 500, 1,000, 2,500 and 5,000-key packages, each with 5 matching keys. “Services” means optional printing or personalisation agreed separately.

3. Offer & Contract Formation

   Submitting the form with “Place order with obligation to pay” constitutes the Customer's binding offer for the displayed products and total. A contract is formed only upon our separate order confirmation. The automatic receipt acknowledgement is not acceptance.

   International requests, custom enquiries and submissions without a displayed final total are nonbinding quotation requests. We confirm availability, delivery date, tax treatment and the final amount in a quotation. A contract is formed after the Customer accepts that quotation and we send an order confirmation.

4. Prices & Payment

   Prices on this website are in US dollars (USD), net of applicable taxes. Standard packages include free shipping, as advertised. Any destination restrictions, import duties, import taxes and customs handling charges are clarified in the international quotation before acceptance. No online request commits us to delivery to an unavailable destination.

   For delivery within Germany, goods are supplied on open invoice. Payment is due without deduction within 14 days after receipt of the goods. The checkout shows the applicable German VAT and total before submission.

   For delivery outside Germany, payment is by bank transfer in advance after acceptance of our quotation. We provide bank details with the invoice and dispatch after cleared payment. Any different agreement is recorded in the order confirmation.

   Off-set or retention is permitted only with undisputed or finally adjudicated claims.

5. Delivery & Transfer of Risk

   5.1 Stated dates are approximate unless guaranteed in writing.

   5.2 Risk transfers FCA Düsseldorf (Incoterms 2020) to you upon hand-over to the carrier.

   5.3 Transport damage must be noted immediately with the carrier.
   

6. Customer Obligations

   Use the equipment carefully. Do not duplicate or manipulate the keys. Comply with venue and safety regulations.

7. Retention of Title

   The supplied goods remain our property until full payment. Extended retention applies to resale receivables.

8. Inspection & Limited Warranty

   8.1 You shall inspect deliveries within seven (7) days and notify defects.

   8.2 Statutory warranty period is twelve (12) months from risk transfer.

   8.3 We may remedy by repair or replacement at our option.
   

9. Disclaimer of Warranties

   EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE GOODS AND SERVICES ARE PROVIDED “AS IS” AND “WITH ALL FAULTS”. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY UCC § 2-316 AND APPLICABLE LAW.
   

10. Limitation of Liability

    10.1 Unlimited liability for intent, gross negligence, or injury to life, body, health.

    10.2 For slight negligence in essential duties, liability is limited to the contract-typical, foreseeable loss and capped at the total price paid under the individual order.

    10.3 No liability for lost profits, incidental, consequential, special or punitive damages.

    10.4 California Civil Code § 1542 Waiver: Customer waives unknown claims as stated in full statutory wording.
    

11. Data Protection

    We process personal data for enquiries and contracts under Article 6(1)(b) and (f) GDPR. Details are provided in our privacy policy.

12. Dispute Resolution

    We are neither willing nor obliged to participate in dispute-resolution proceedings before a consumer arbitration body.

13. Export Controls & Compliance

    Customer shall comply with all applicable export, customs and sanctions regulations.
    

14. Intellectual Property

    All artwork, templates and trademarks remain our intellectual property; any reproduction requires prior written consent.
    

15. Equipment Ownership

    The standard packages on this website are purchase packages. There is no rental period or rental return obligation.

16. Governing Law & Venue

    These GTC are governed by the laws of the Federal Republic of Germany; the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded. Exclusive venue is Düsseldorf, Germany. The parties recognise such forum selection as valid and enforceable worldwide.
    

17. Severability & Reformation

    If any provision is held invalid or unenforceable, it shall be reformed to reflect the parties’ intent as nearly as possible, and the remaining provisions shall remain in full force.
    

18. Entire Agreement & Amendments

    These GTC and the order confirmation constitute the entire agreement. Amendments or side agreements require written form signed by both parties.

    (Migration revision: 24 September 2026)
    

19. Brand names and protected trademarks
    All brand names and protected trademarks mentioned are the property of their respective owners. The naming of brand names and protected trademarks is for identification purposes and has a purely descriptive function. The trademarks remain the property of their respective owners.